HOW SOON CAN I BOOK MY SESSION?
Paul's turnaround time is currently running 2 to 3 weeks. He cannot begin looking for a time slot for you until you Place An Order and submit a Client Contact Form (below) with accurate birth information and at least three specific dates and times that work for you over the next few weeks. If you don't hear from him right away, don't assume the worst, for he may not have received a notice from PayPal that an order has been placed. If you don't hear from him within a week or more, send a copy of your PayPal order to him, so he can begin looking for a time slot for you.
Ps. the purchase email you receive from PayPal is your receipt. Your order will likely appear on your monthly bank statement or credit card account as Cycles Research Services, LLC; Journey of the Soul; or simply Soul Cycles.
WHAT TIME SLOTS CAN I BOOK?
Paul shares a large amount of information in his sessions, so the appointments are in two hour blocks of time: Mon 4-6 pm, Tue-Thu 10-12 2-4 4-6, Fri 10-12 ET. Georgia is on the east coast, so the appointment he gives you will be either EST or EDT time, depending on the season. Therefore, you will need to adjust the appointment time to your time zone. If your appointment is 10:00 am EST or EDT, you need to be ready by:
9:00 am if you live in CST (Central Time);
8:00 am if you live in MST (Mountain Time); 7:00 am if you live in PST (Pacific Time); 4:00 pm in Western Europe Time (WET+1), 5:00 pm in Eastern European Time (EET+2)
You must place your order at least 48 hours before your session day!
WHAT ARE "LIVE" SESSIONS LIKE?
Live sessions give you an opportunity to interact with Paul and guide your session in specific directions that interest you, so you can focus on recent issues that have been troubling you, or address issues that come up during your session. It is best to arrange all four session charts on your computer display so you can easily flip through them while chatting with Paul. You charts will reveal the amazing skills, talents, abilities and assets you brought to this world, as well as all the unresolved emotional issues that are blocking your progress and happiness in life. It's a good idea to bring a notepad, pens or pencils to take copious notes, in case the recording doesn't work for some reason.
Tip: Your session will run smoother, if you find a quiet room, with a closable door, and no chance for interruption from family members, friends, partners, spouses, co-workers, contractors, or even pets.
WHY PAUL ONLY USES SKYPE or ZOOM's AUDIO CAPABILITIES?
He prefers audio only for several reasons: One, recording both audio & video at the same time requires a lot more bandwidth, which increases the likelihood of a system wide crash and losing everything that has been recorded. Two, Paul is clairaudient, so he finds visual information a bit distracting when trying to hear messages from a client's soul. Three, Paul wants you to feel as comfortable as possible during your Soul Life Purpose session, for the more relaxed you are, the easier it is for him to tune into your soul's energy. Hence, you don't need to get dressed up for your session.
Tip: It's best to plug your mike, headset or earbuds into your desktop, laptop, or notebook computer before turning them on so that Skype or Zoom will recognize them when your computer boots up.
YOU CAN NOW RECORD YOUR SESSION!
Audio technology has improved greatly in recent years, so much so that clients can now make high quality recordings on their own with Skype or Zoom, and have a copy within minutes after the session is over. The two most popular online VOIPs are Skype and Zoom. Again, Paul recommends taking copious notes in case their recorder fails.
With SKYPE, you can download and install its application on any device. The record button will only appear on the bottom left hand corner of your desktop when you are already connected to the caller. On a mobile, tap More Options and Start Recording After your session has ended, your recording will appear in Skype's Chat window for up to 30 days. It's best to download it as soon as you can. Skype to Skype calls are always free.
With ZOOM, you can download and install its application on almost any device, but it runs best on a desktop, laptop, or tablet computer. If you want to use Zoom for more than 40 minutes per call, you will have to buy their Pro account, which costs $199 per year. Zoom doesn’t support making recordings on mobile devices.
NOTE: Please send Paul your Skype Name or your Zoom Meeting ID and Passcode at least an hour before your session begins so he can call you.
www.zoom.us
www.skype.com
UNUSED PAYMENTS
If you purchased a session over a year ago and never booked a time slot, you can use the balance of that payment, minus PayPal's 3% transaction fee, towards a future session. But, if Paul's two hour session rates have increased since you placed that order, you will have to pay the additional amount to match his current rates. For example, if you placed a order when his rates were $260 and they are now $280, you will be responsible for the $20 difference.
REFUNDS
If you change your mind and no longer want to do the session, Paul can easily refund your money in full, until PayPal has remove their non-refundable 3% transaction fee (or 7% for international orders). It is best to avoid requesting a refund through your bank, credit card company or PayPal, for they will automatically assume your request is a dispute and freeze your funds, making it impossible for Paul to refund them until the dispute as been resolved... which can take a month or more. Not only will they freeze your funds, but they will likely add chargeback fees and penalties as well. Hence, the fastest, easiest, and less costly way to recover your purchase is to simply ask Paul, and avoid having to deal with all the fees and penalties levied by these institutions. Note: if you need to postpone or cancel a session, please give Paul at least 48 hrs notice to give him time to find a replacement.
Please Note: If you send Paul an email request to cancel your session, and you don't hear from him right away, do not assume he's ignoring you, for it is more likely that he hasn't seen your email yet. Paul receives over 300 emails a day, so your email can get buried so deeply that it takes him awhile to find it. Again, before you panic and file a complaint, which can freeze your funds for a month or more, plus include unnecessary fees & penalties, try sending Paul 2-3 emails at different times, from different email apps like Apple Mail & Outlook, to make sure he's seen your request.
NO SHOWS, UNCONFIRMED BIRTH TIMES, and PREMATURE CANCELLATIONS
If Paul offers you a time slot and you accept his offer via email, then you fail to appear because you forgot; you got the time zone wrong; you were unreachable during his two hour prep time; you didn't confirm the critical information he needed to prepare your charts; you didn't let Paul know until the last minute your birth time is only a parent's guess; or for any other reason that results in a total loss of his scheduled time slot, you will be responsible for the full cost of the session. Also, clients who cancel their orders and/or request refunds without a valid reason before Paul can find a suitable time slot for them; or clients who use coercion to get Paul to grant them special treatment or to compromise his policies, will receive a refund, but will not be allowed to book another session.